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Reports from people on Facebook help us identify and fix problems when something's not working correctly. Click your profile picture in the top right of Facebook. If you're writing in about something else, please Learn how to adjust your settings, change your username and choose a legacy contact. Before Contacting Facebook via Email Before diving into Learn about the different types of Facebook support, how to access them, and common issues and solutions. Please note that we require verification that you are an immediate family member or executor for account removal or Recover your Facebook account if you can't access your account email address or mobile phone number Are you having trouble with your Facebook account? Whether you’re experiencing issues with logging in, managing your account settings, or dealing with harassment, Facebook’s support Report that something isn't working on Facebook Log into Facebook on a computer. 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